Your privacy.
Our responsibility.

01 / PRIVACY POLICYAbout this policy

This Privacy Policy explains how Josephine ATL (“Josephine,” “we,” “us,” or “our”) collects, uses and discloses personal information through our website, reservation services and related communications. It also explains how to contact us about your information.

Our venue is intended for adults aged 21 and over. This policy covers our handling of information; third-party platforms have their own privacy policies.

02 / PRIVACY POLICYInformation we collect

• Reservation and contact details: your name, telephone number, email address if provided, service date, arrival time, party size, occasion, selected event and reservation reference.
• Menu selections and requests: items, options, quantities, item notes, seating preferences and other information you choose to provide. Please limit allergy or accessibility details to what is necessary for your visit, and discuss essential requirements directly with our team.
• Payment records: the amount, currency, payment status, transaction references and refund records associated with your reservation. Card details entered into our embedded payment form are sent to Stripe; our reservation system does not receive or store your full card number or security code.
• Technical information: IP address, browser/device information, pages visited, referral information and security or error logs, depending on the services operating on the site.
• Communications and preferences: enquiries, requests, responses and any separately collected marketing opt-in or opt-out records.

03 / PRIVACY POLICYHow we use information

We use relevant information to process reservation requests, contact you about availability, prepare your selected experience, handle payments and refunds, answer enquiries, keep records, protect our systems and meet applicable legal obligations.

Where marketing or measurement tools are enabled, information may also help us understand website use, measure campaigns and promote Josephine. Promotional messages are separate from reservation updates; submitting a reservation is not, by itself, consent to promotional texts.

04 / PRIVACY POLICYCookies and browser storage

We use browser storage to make the booking experience work. “Your Evening” stores selected menu items, quantities, options and item notes in your browser so they can be used across menu and reservation pages. The saved list is treated as expired when loaded more than seven days after its last update. It may remain on the device until the site checks it or you clear site data.

An unfinished payment may store its reservation reference and a recovery token in session storage so you can resume a payment check. Browser session restoration can affect how long that information remains. The reservation form does not intentionally save your contact fields in this menu-selection storage.

WordPress, hosting/security services and Stripe may use other cookies or similar technologies for essential functions. Analytics and advertising technologies, including Meta tools where enabled, may collect page activity, device identifiers, referral information and campaign interactions.

You can review or remove cookies and site storage through your browser. Clearing essential data may remove saved selections or payment recovery information. Browser controls do not necessarily stop information already sent through server-side advertising tools. Contact us about available privacy choices.

05 / PRIVACY POLICYWho receives information

Information may be available to authorized Josephine staff and service providers supporting hosting, site maintenance, reservations, customer communications, payments, security and accounting, as needed for those functions.

Stripe processes online payments and may use information for payment processing, fraud prevention and its other stated purposes. Read Stripe’s Privacy Policy. If you use an external ticketing, social-media, map or booking platform, that platform also handles information under its own terms.

Where advertising tools are enabled, we may disclose online activity and identifiers to advertising partners for campaign measurement or personalized advertising. Some of these disclosures may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws, even without a monetary payment.

We may also disclose information when legally required, to address fraud or safety issues, to protect lawful rights, or as part of a business transfer subject to applicable safeguards. We do not sell reservation contact lists for money.

06 / PRIVACY POLICYTexts and marketing choices

If you separately opt in to promotional text messages, message frequency may vary and message/data rates may apply. Follow the message instructions, including replying STOP to opt out where supported. You can also call us to update your communication preferences. Consent to marketing is not a condition of making a reservation or purchase.

We do not share mobile numbers, SMS opt-in records or text-message consent with third parties or affiliates for their own marketing. Providers that help deliver our messages may process this information to perform that service.

Reservation-related communications may still be necessary to respond to your request. If you prefer a particular contact method, let our team know. Unsubscribing from marketing does not cancel a reservation.

07 / PRIVACY POLICYRetention and security

We retain information for reservation administration, guest support, accounting, dispute resolution, fraud prevention and legal recordkeeping as needed. Retention depends on the type of record, why it is held and applicable requirements. Payment, refund and accounting records may need to remain after a booking has ended.

We use reasonable administrative and technical measures appropriate to the information we handle. No website or transmission method can be guaranteed completely secure. Please do not send full card details, security codes or unnecessary sensitive documents in reservation notes or messages.

08 / PRIVACY POLICYRequests and choices

You may contact us to ask about your information, correct details, request deletion, or ask about opting out of advertising-related disclosures. Rights to access, delete, correct, obtain a copy, restrict processing, appeal a decision or use an authorized agent depend on the law that applies to you.

We may need to verify your identity and authority before responding. We may retain information where permitted or required for legal, accounting, security or dispute purposes. If we cannot complete a request, we will explain the applicable reason. Making a privacy request will not result in unlawful discrimination.

Our services and providers may process information in the United States or other countries where they operate. Legal protections may differ by location. Contact us if you need further information about a particular provider or transfer.

09 / PRIVACY POLICYEvent images and younger visitors

Our website may display venue and event photos, videos and creative artwork. If you have a concern about an identifiable image of you displayed on the site, contact us with the page address and enough detail to identify it. We will review your request and the circumstances.

We do not direct the website or reservation service to children and do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and address it.

10 / PRIVACY POLICYChanges and contact

We may update this policy to reflect changes to our services or practices. The date at the top identifies the latest version. Where required, we will provide additional notice or obtain consent for a material change.

For privacy requests, call us or write to “Privacy enquiries” at the address below. Please include the relevant reservation reference where available, but never include your full payment card details.

Josephine ATL
3277 Buford Highway NE
Brookhaven, GA 30329, United States

(678) 973-4441