A great evening.
Clear expectations.

01 / TERMS & CONDITIONSAbout these terms

These Terms & Conditions apply to your use of the Josephine ATL website and its reservation and menu-selection services. Please read them with our Privacy Policy and Refund Policy.

Use the website lawfully and provide accurate information. When requesting a reservation for a group, you must have authority to provide the relevant details. These terms do not remove rights or remedies that cannot lawfully be excluded.

02 / TERMS & CONDITIONSRequests and confirmations

Submitting a form creates a reservation request. A reference number or payment receipt confirms that the request or payment was received; it does not, by itself, guarantee admission, a table, a particular location or menu availability.

Your booking is confirmed when the Josephine team communicates confirmation. Any agreed party size, arrival time, seating, menu arrangements, minimum spend or special conditions should appear in that confirmation or an agreement supplied before payment.

Please contact us if you have not received confirmation, if your group size changes or if you expect to arrive late. Changes depend on availability. A particular table or seating position is not promised unless expressly confirmed.

03 / TERMS & CONDITIONSService nights and arrival times

Our regular opening hours are Friday through Sunday, 9 PM–2 AM, Atlanta time. Each service night ends the following morning. For example, a Saturday arrival at 12:30 AM belongs to Friday’s service night.

Select the service night you intend to attend and check the arrival details shown before submitting. Special-event schedules or exceptional closures may differ and will be communicated on the event listing or by our team.

04 / TERMS & CONDITIONSMenu selections and fulfilment

“Add to my reservation” saves your menu preferences. It does not send an immediate kitchen order or guarantee availability. Our team will confirm arrangements for your visit.

Menu names, options, quantities and prices should be reviewed before you pay. Prices are in U.S. dollars (USD). Where a price requires confirmation, it is not charged through the current online checkout. We will not make a paid substitution without your agreement.

Food and beverages selected through this booking system are intended for service at Josephine during your confirmed visit. It does not arrange shipping or delivery. Photos, videos and digital artwork illustrate ambience and presentation; they do not guarantee an identical serving, a particular guest or performer, or an identical event experience.

05 / TERMS & CONDITIONSOnline and restaurant payments

You may choose Pay at Josephine or, when offered for your selection, prepay the menu subtotal through Stripe on our website.

Online payment covers the displayed menu subtotal only. Applicable taxes, service charges and additional orders remain payable at Josephine. Any applicable service charge or minimum-spend condition must be disclosed before you agree to the relevant purchase. This website does not automatically add an event ticket, cover charge or table deposit to your menu prepayment.

Use a payment method you are authorized to use. Your card information is handled by Stripe. Payment is recognized after it is verified through the payment service; a browser message alone is not proof of payment.

Do not submit a second reservation to retry an interrupted payment. Use the existing reference and payment-recovery option or contact us. The Refund Policy explains cancellations, unavailable items and repayment requests.

06 / TERMS & CONDITIONSEvents and private bookings

Selecting an event carries its details into your reservation request. It does not automatically purchase a ticket or guarantee entry. If a ticket, cover charge, minimum spend or separate private-event agreement applies, those conditions must be presented separately before you commit.

Event dates, performances and programming may change. If Josephine cannot provide a prepaid service, the relevant refund options apply. A separately accepted event agreement governs the specific services it covers; it does not remove your non-waivable rights.

Tickets purchased through a third-party platform are also subject to that seller’s disclosed terms and refund process.

07 / TERMS & CONDITIONSAdmission and guest conduct

Josephine is a 21-and-over venue. Guests must meet the applicable age requirements and may be asked for valid government-issued identification. A reservation or prepayment does not override identification, capacity, safety or responsible-service requirements.

Please follow the dress requirements communicated for your visit and the reasonable instructions of venue staff. Harassment, violence, illegal activity and unsafe conduct are not permitted. Admission or service may be refused for lawful reasons. Any refund assessment remains subject to our Refund Policy and applicable law.

08 / TERMS & CONDITIONSAllergies and special requests

Please tell our team about allergies or important dietary and accessibility requirements before your visit, and confirm them with staff when you arrive. A note in the online form is a request, not a guarantee that an accommodation can be provided.

Ask staff about ingredients and preparation. Shared preparation areas may create cross-contact risks; we cannot promise an allergen-free environment.

09 / TERMS & CONDITIONSWebsite use and content

Do not misuse the site, submit fraudulent requests, attempt unauthorized access, interfere with payment systems or collect information about other guests without permission.

The website’s branding, design, photographs and other materials belong to Josephine or their respective owners. You may use the site to plan your visit; other use of protected materials requires permission unless the law allows it.

We aim to keep information accurate but may correct errors. If an error affects a price already paid or a confirmed arrangement, we will contact you to agree a resolution rather than impose a different charge without consent. External websites and platforms operate under their own terms.

10 / TERMS & CONDITIONSIssues, changes and applicable law

Tell our team promptly if something is wrong with a reservation, menu item or payment so we can investigate and offer an appropriate solution. The website may occasionally be unavailable, but this does not remove rights relating to an existing purchase.

Georgia law governs these terms to the extent permitted, subject to any mandatory consumer protections that apply to you. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded.

We may update these terms for future use and reservations. Changes do not retroactively remove rights relating to an existing payment or replace separately agreed booking terms without your agreement.

11 / TERMS & CONDITIONSContact Josephine

For booking changes, payment questions or help understanding these terms, contact our team and quote your reservation reference if you have one.

Josephine ATL
3277 Buford Highway NE
Brookhaven, GA 30329, United States

(678) 973-4441